In today’s digital-first financial landscape, operational resilience is no longer optional-it’s a regulatory requirement. The Digital Operational Resilience Act (DORA) introduces a unified framework to ensure that financial entities across the EU can withstand, respond to, and recover from ICT-related disruptions.
We help organisations, whether a financial institution or ICT service provider, navigate the complexities of DORA . Whether you're strengthening your existing resilience strategy or building one from scratch, our services are designed to support you from readiness assessment through to implementation and ongoing oversight.
Our approach is practical, collaborative, and tailored to your operational needs. We work with you to build robust, secure, and compliant systems that align with DORA’s five key pillars.
Below is a broad spectrum of our offerings, each seamlessly integrated into our service delivery to meet your specific needs.
ICT Risk Management Frameworks
We help you design and implement risk management frameworks that meet DORA’s requirements for identifying, classifying, and mitigating ICT risks across your organisation.
ICT Incident Response & Reporting
We support you in developing incident response plans and reporting mechanisms that align with DORA’s timelines and transparency obligations.
Third-Party Risk Management
We help you assess and manage risks associated with ICT third-party service providers, including contractual reviews, risk classification, and oversight mechanisms.
Governance & Oversight Structures
We assist in establishing governance models that ensure board-level accountability and continuous oversight of digital operational resilience.
Regulatory Reporting & Audit Readiness
We prepare your organisation, whether the financial institution or the ICT service provider, for supervisory reviews and audits by aligning documentation, controls, and reporting with DORA’s expectations.
Staff Training & Enablement
We deliver practical training to help your teams adopt the new approach promoted by DORA.
Change Management Support
We help you manage the cultural and operational shifts that come with DORA requirements.
Please reach us here if you cannot find an answer to your question.
DORA applies to a wide range of financial entities operating within the EU, including banks, insurance companies, investment firms, payment service providers, and crypto-asset service providers. It also applies to third-party ICT service providers such as cloud platforms and software vendors that support these financial institutions.
DORA introduces a unified framework for managing ICT risks. Key requirements include:
DORA is structured around five core pillars that form the foundation of digital operational resilience:
(I) ICT Risk Management – Establishing frameworks to identify, assess, and mitigate ICT-related risks.
(II) ICT Incident Reporting – Implementing structured processes for detecting, classifying, and reporting major ICT incidents to regulators.
(III) Digital Operational Resilience Testing – Conducting regular testing, including advanced threat-led penetration testing (TLPT), to evaluate system resilience.
(IV) Third-Party Risk Management – Managing risks associated with ICT service providers through due diligence, contractual controls, and oversight.
(V) Information Sharing – Encouraging secure sharing of cyber threat intelligence among financial entities to strengthen collective resilience.